Privacy Policy | Protecting Your Data & Privacy

1. What Information We Collect

Personal information

When you contact us, place an order, or create an account, you may provide information such as:

• Your name
• Your email address
• Order and account details, such as your chosen plan and device count
• Any other information you choose to include in a message to us

Usage information

We use website analytics tools to help us understand general site usage, such as which pages are viewed. This can involve standard technical information like browser type and general navigation patterns.

Cookies and similar technologies

Like most websites, naiptv.com uses cookies for core functionality — for example, remembering your selected language, supporting the shopping cart during checkout, and improving page-load performance. Connected analytics tools may also set cookies to help us understand site usage. You can disable cookies in your browser settings, though some site features may not work as intended without them.

2. Why We Use Your Information

We use the information described above to:

• Process orders and requests you submit
• Provide the customer support you ask for
• Operate, maintain and improve the website
• Help protect the site and its users against fraud and security threats
• Communicate with you about your order, account or inquiry
• Comply with applicable legal obligations

3. How We Store & Process Information

Your information is stored and processed using the hosting and service providers that support naiptv.com's operation. We take reasonable steps intended to protect information in our care, consistent with standard practice for a website of this kind.

4. Data Sharing & Legal Requirements

We may need to share information in limited circumstances, including with:

• Service providers who help us operate the website and process orders — for example, payment methods you choose at checkout, such as PayPal or Interac e-Transfer, are handled by those providers directly
• Where required to comply with a legal obligation or valid request
• Where necessary to protect the security of the site, our users, or the public

5. Security Measures

We use reasonable technical and organizational measures intended to help protect the information in our care. That said, no method of storing or transmitting data over the internet is completely secure, and we cannot guarantee absolute security.

You can also help protect your own information by using a strong, unique password for your account and being cautious when using shared or public Wi-Fi networks.

6. Third-Party Services & Links

naiptv.com may use third-party services — for example, for payments, analytics or on-site forms — and may link to third-party websites. Those third parties operate under their own privacy policies, which are separate from this one, and we encourage you to review them independently. We are not responsible for the privacy practices of external sites.

7. Children's Privacy

Our website and service are intended for a general audience and are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.

8. Your Privacy Choices & Rights

You can manage cookies at any time through your browser settings. If you have questions about the personal information we hold about you, or would like to request access to, correction of, or deletion of that information, you can contact us. We will respond to reasonable requests in a timely manner and in accordance with applicable Canadian privacy law.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated version and the "Last updated" date above will be posted on this page. We recommend checking this page periodically to stay informed.

10. Contact Us for Privacy Questions

If you have any questions about this Privacy Policy or how your information is handled, please contact us. See also our Refund Policy and Disclaimer.